Error 0xBFFF003A on Keysight ENA 5063A

[Djamel_LFC]

Hello,

I'm trying to connect to the Keysight ENA E5063A using LabVIEW 2015 and USB port. To check if I'm connected properly I'm using NI MAX. It shows that the connection is correct, however when I use the VISA Test Panel to write operation *IDN? I get the following error:  VISA: (Hex 0xBFFF003A see capture1.png). I get the same error when I try to initialize in Labview (see capture2.png).

As recommanded by Keysght, I've installed their VISA in secondary (newest VISA IOLibSuite_18_1_23218). As recommanded by Keysight, iI have enabled the option « Enable Keysight GPIB Cards for 488 Programs » in their soft (Keysiht Connection Expert : picture3.png). I have turned on "Passport for Tulip" (see capture4.png).

Short summary of my installation :

• Windows 10Pro
• LabView2015 (32 bit and 64 bit
• Ni-MAX 18
• NI-VISA15 (32 and 64 bit support)
• KeuysightIO Libraries Suite v IOLibSuite_18_1_23218_2
• Keysight ENA5063A under windows10 and firmware Ver A-05-04

and settings:

• Keysight IOLib - Installed as secondary VISA over custom installation, I set the 488 option.
• MAX - All passports are activated.

This is installation recommanded by Keysight but I have the error 0xBFFF003A in NI-MAX. The team of Keysight many actions but are not ebable to give me help.

In addition, I have got an old Keysight (ENA 5063A under windows7 and firmware ver A.03.00) which works fine without installing Keysight IOLib.

have you ever encountered this type of problem ?

Best regards

Djamel

[Eloise]

Hi Djamel_LFC,

First, can you confirm that you have LabVIEW 2015 and not 2015 SP1? Because LabVIEW is only supported on Windows 10 from version 2015 SP1 : LabVIEW and Microsoft Windows Compatibility

Have a good day

[Djamel_LFC]

Hello,

I think it's not Lbaview2015 SP1 (see attached files). I'v got the same problem with Labview2010.

Thanks
Djamel

[Eloise]

Djamel,

Your LabVIEW version is not supported on Windows 10. It's could be the reason why you have this behavior.

What is the OS with LabVIEW 2010 ?

[Djamel_LFC]

I use the same OS (windows 10) with Labview 2010. I will try the connection with Labview 2010 and 2015 with windows7 and i'll give a feedback.

Just a question, from the attached it seems what Labview2015 is supported on windows. Is it wrong ?

[பரத்_குமார்(bharathkumar)]

Hello,

i have Not faced this error. Try this thread.

https://forums.ni.com/t5/Instrument-Control-GPIB-Serial/0xBFFF003A-VI-ERROR-INV-SETUP/td-p/390713

[Eloise]

I'm sorry but there is an error on the french page.

If you change your country (at the bottom right of the page) you will see the american page with the good compatibility : 

Sorry for the inconvenience.