Error 1311 during LabVIEW installation

[Troy12]

I am trying to install LabVIEW, but I am getting this error message:

"Error 1311. Source File Not Found: E:\LVCore\LVCore1.cab. Verify that the file exists and that you can access it"

The .cab file exists in the CD and we have used the same CD for installation in the past without any problems.

Does anyone know about this error message. Response is appreciated.

Thank you.

[Chris_Cilino]

Troy12,

I've actually seen this problem before and it seems to indicate that the CD or CD drive might be bad or something along those lines. One thing you can try is copying the entire cd contents to your hard drive and running the installation from the hard drive itself. This approach has worked in the past but post again if it doesn't and we can move forward from there.

Best Regards,

Chris C

Applications Engineering

National Instruments

[Troy12]

Thanks, Chris.

I ended up doing that and it worked. I tried to install some other programs on that computer and it worked fine.

Still unable to figure out if it was CD problem or CD drive (it's a cd-rw/dvd combo) problem.