Error 1618 when trying to uninstall Labview Runtime system.

[wd8ivl]

Hello list,

I'm trying to uninstall the following on a Windows 7 machine: LV2011 runtime, Max 5.11, Visa runtime 5.1.1 & Datasocket Server. 

I got an error 1618 with Windows Control Panel & MSIBlast.

I have full Admin rights on the box - Any ideas, or should I just re-image the HD & start over?

Thanks,

Mike

[Izzzzz]

Hello Mike,

Please take a look at this forum post https://decibel.ni.com/content/thread/1540 as a first step in troubleshooting this issue. Please let me know if repairing the program then uninstalling works.

Regards,

Izzy O. 

Applications Engineer

National Instruments 

[jperch]

I seem to be having a similar issue. I have several version of LabVIEW installed (8.5 through 2012) as well as NI-VISA, NIDAQmx and 488.2.

I recently installed a very old executable application that was built in LabVIEW6. This also installed the LV6 RTE. The application seemed to work and when I was done with it, I uninstalled it. Now, I can't say for sure that this is what caused my problem as I did not try running any of my newer applications or LV2012 immediately after this. But since that time, my executables built in LV2012 won't load. They simply crash and give me an option to send a report or not. My LV2012 environment seems to work fine except that when I try to close it, it won't close. I have to force it to close.

I tried uninstalling my executables through the control panel. I get a message indicating that something is already in the process of installing and I should wait until it is done. There is nothing else installing.

I tried uninstalling all of the NI software through control panel. I get the error 1618 and nothing uninstalls. I tried repairing, as suggested in the linked post, I also get the error 1618.

So, right now, I am stuck. I can run my applications through LV. But I can't run the executables. I also can't uninstall and start over.

I could turn my PC over to our IT department to image the hard drive and start over. But that will kill at least a day to reimage and another day to reinstall everything to get back to normal.

I am running Windows 7 32 bit OS.

Any thoughts?

[_Tim]

Error 1618 is generally caused by another installer running in the background. The first step would be to check your processes within Task manager and make sure no other installers are active. If you don't find anything there, you may have to use a registry cleaner to clean out your Windows registry. Details on both of these processes can be found in the link below.

http://www.windowserrorhelps.com/error_install_already_running-how-to-resolve-the-1618-windows-insta...

Once the 1618 error is resolved, it will hopefully be easier to determine why your 2012 executables are not running.

[jperch]

Tim,

Thank you for the information. Originally I had thought of an installer process running in the background somewhere. But, because I had rebooted the computer, I assumed that this was not the case. So, I did as the article you pointed to instructed and checked the processes. It turns out there was a Windows installer process running even after a reboot. I killed that process and I was able to uninstall my software. However, I have not yet tried uninstalling all my NI stuff just yet.

The reason for this is that when I uninstalled my applications, I got an error message indicating that another application package had suspended an install and asked if I wanted to undo the changes it made. I said yes. This had the affect of making that application re-appear in my list of installed applications.

Now I am at a point where if I try to use LabVIEW for any of my software or if I try to uninstall the faulty application, it tries to uninstall the faulty package and it never finishes. I have left it for hours and it doesn't seem to make any progress.

I am now in the process of finding a suitable registry cleaner to see if that helps.

Anyhow, I appreciate your help.

Joe