Error in installing NI 488.2 in PXI system

vishhh · ‎07-07-2010

Hi, all

We have a VA-HR instrument and agilent power supplies, which we are being controlled through USB interface in one computer. all the supplies and VA-HR are controlled via single USB.

Now we want to controll these instruments from another computer which is a PXI system with NI PXI 8105 Embedded controller. (PXI system contains Windows XP service Pack 2)

When the USB cable was plugged into PXI system, it gave folowing message:

Found new hardware, USB serial controller D, and also the GPIB-USB-HS.

So we came to conclusion that it requires USB serial controller D drivers as well as GPIB-USB-HS(GPIB-USB-B) drivers.

For that i did download NI 488.2 2.7.3 from NI website and tried to install that into PXI SYSTEM. But during installation, the process rolled back from driver installation and gave an error. i tried this for atleast three times. In other PC the same .exe source of NI 488.2, successfully installed NI 488.2 software without any error.

I can't understand why this NI 488.2 is not being installed.

LABview 8.6 is already installed in the system.

In short i want to connect my Power supplies and VA-HR to PXI system. Please help me out in this installation error.

thanks and regards,

vishal sakarvadiya

muks · ‎07-07-2010

What is the error message that you are getting?

muks · ‎07-07-2010

See if this is what you are getting

vishhh · ‎07-07-2010

It starts installing NI 488.2.

Then after initialization of components, it checks for the drivers to install and verifies the digital signature.

Suddenly during this process, a roll back process starts and it gives following error message.

Error!

Can not install NI 488.2 2.7.3

Do you wish to continue?

Only such message is displayed. It gives no specific error.

And another thing is that i tried installing other version (2.5) of NI 488.2 also which was in the device driver DVD of labview 8.6

And with surprise i got the same error. i shall Post the image files of installation and error message tomorrow, which i have saved for NI 488.2 2.5 version.

thank you.