Error on installation of LabVIEW Run-Time Engine 8.5.1: "This application has requested the Runtime to terminate it in an unusual way"

[HDRM]

Hi,

a colleague in India cannot install the LabVIEW Run-Time Engine 8.5.1 on Windows XP. On attempting to install, an error box is shown, which says:

(window title)

Microsoft Visual C++ Runtime library:

(message box text)

Runtime error!

Program: C:\National Instruments Downloads\LabVIEW 8.5.1\Runtime Engine\setup.exe

This application has requested the Runtime to terminate it in an unusual way.

Please contact the application's support team for more information.

http://img529.imageshack.us/my.php?image=runtimeerrorvt7.jpg

I didn't find any relevant clues for this in NI forums. A search at Google brought me to http://support.microsoft.com/kb/884538/en-us, offering a HotFix to solve the problem. Unfortunately, the installation of this HotFix does not solve the problem.

Do you know this behavior and do you have any ideas how the problem can be solved?

Thanks in advance.

Best regards

Manuel

Message Edited by Manuel Häderle on 10-07-2008 10:41 AM

[Ken_Tobler]

Hello!

Try to check if you have another versions of LV Run Time Engine in his computer.

Try do uninstall all Run Time Engines from his PC.

Did you tried only with one installer? Download LV Run Time Engine from this link and try from this one:

http://joule.ni.com/nidu/cds/view/p/id/1019/lang/de

Regards

Ken

[chrisger]

Hi there

log in as administrator and kill all processes not needed and try again. I've seen cases where one of these free download tweak applications (like "Memory Defragmentation" and stuff like that) caused that error. 

[HDRM · Accepted solution]

Hi,

thanks for your responses. It seems that our IT-collegue has solved the problem. The Windows XP installation for india via company network was faulty.

Best regards

Manuel Häderle