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How can I configure labview to ready input voltage ranges higher than +/-5 volts

I have a VXI 4244 A-D board that is supposed to have configurable (on an individual channel basis) input voltage ranges of +/- 10 and 20 (amoung others), but my labview program saturates with any input voltages higher than +/-5.
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It's not LabVIEW that saturate but I can believe the digitizer is. How are you setting the input range? Are you using the plug and play driver from Tek or have you written your own?
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