How to Change Email Address for Admin Without Access to Previous Email Access

[smcgeown]

Hi, I was looking to see how do you change the admin for the National Instruments/LabVIEW account. Our last Admin left the company and we don't have access to his email account to accept the details change. Is there another way to change the user and maintain all the data on the account?

[Daniel_H1]

Hi smcgeown,
Have you already created a customer support request for this? If not, I suggest you fill out this form, describe your challenge, and someone who can help will get in touch:
https://www.ni.com/my/s/get-help-renewals

Daniel