Jeff,
Check and see if the graph axis range is large enough for the data you want to display. You may only need to increase the range of the graph. If that is not the problem, more information would be required to give any further recommendations. Are you using an instrument driver? What instrument are you trying to communicate with? Does this behavior occur with all data, or just certain ranges? You may need to check the input specifications (such as range) given to the instrument to insure that it is outputing the correct values as well.
Regards,
Craig R.