Installing of 2012 DS 1 hangs at Labwindows/CVI Product 16 of 18

[Mech.Mon]

Keep getting the error wrong volume in the drive. Insert 2012DS1DVD1. WHen I insert DVD1 I am prompted to insert 2012DS1DVD3.

What's the fix?

Mech.Mon

[MikhailK]

Hi Mech.Mon,

Let me look a bit further into this issue. In the meantime, can you create an installation error log for your installation and attach it to your forum post?

For steps to create an installation log, follow these instructions: Creating an Error Log File for a Software Installation

What happens if you unselect Labwindows/CVI during the installation? Does the installer finish successfully?

[04RC51]

Sorry, no error log to share; but I had the same problem:  Dev Suite installation ran fine up to same step (16 of 18), and then threw a 'Wrong Volume" error saying it wanted DVD#1 instead of #3.  When I put in DVD#1 and hit 'retry', it immediately threw the same error again, but this time asked for DVD#3.  After this second disc swap, the install proceeded, only to throw the same sequence of error messages when commencing to install the very next component.  In my case, it turned out the error messages were somehow being caused by my antivirus software, which I'd neglected to disable during the install.  The key hint was the title on the error popup:  'avgrsx.exe' is a component of my AVG antivirus software.  When I disabled the AVG antivirus, the remainder of the installation proceeded without interruption.  Oops...

[Optimation-System-Dev]

For some reason ipoint.exe does the same thing to me, I just force close the ipoint.exe program and let the install continue uninterrupted. I have no idea why ipoint.exe wants the previous disk. 

[Nick-A]

Hi,

You have posted on a forum that is over a year old.  For our record keeping of issues as well as for you to get the best visibility from our engineers and customers, we recommend that you create a new post on the front page.  You are more than welcome to still reference this information in your new post as well.

Thanks,

Nick

[Mech.Mon]

Nick,

I never was able to get 2012 CVI to load properly, however when I installed 2013 everything went fine.