Instrument I/O assistant problem

[ediro]

I have read previous forums on the site relating to this problem but I have been unable to find my own solution. I have been getting the error message " Measurement and Automation explorer or the instrument I/O assistant is not installed correctly, please install these from the labview drivers CD. " I downloaded the evaluation version of Labview from your site, then once I got the message I downloaded and installed the IIOA files to see if this would work but no change.

Please could you help me to solve this problem. We cannot go ahead with this purchase if we do not solve this problem, as this is the primary purpose for buying it.

[BrianInTheForest]

If you have not done this all ready try uninstalling then reinstalling the software.

[ediro]

I have done that, many times  - it seems to be only the I/0 assistant that continues not to work. Any other options?

[RavensFan]

1.  Are you able to open MAX all by itself without any issue?

2.  Are you sure you have installed all of the device drivers needed correctly?  I am not sure what IIOA files you say you downloaded and installed.  But I am pretty sure that the VISA device drivers are critical for the instrument I/O assistant to work correctly.  What version of VISA do you have installed?  (Also what versions of LabVIEW and Measurement and Automation Explorer?)

[ediro]

Labview opens fine and everything seems to work, I have been doing the tutorial right up to the I/O assistant part and I get that message. I downloaded this all in one package off the site:

Measurement and Automation Explorer 4.5.0f0

Labview 8.6 Trial.

VISA: 

Version of specification - 4.0

Version of implementation - 4.4

[ediro]

I managed to solve the problem myself - for anyone with the same issue, download all 5 of the links and install at

http://joule.ni.com/nidu/cds/view/p/id/1079/lang/ja