LABView/Keithley 2400 Error -101

[mjbriem]

My lab computer with LABView 2017 had some issues, requiring a reset of the computer. All apps, like LABView, were deleted. Upon reinstallation, LABView 2017 and Keithley 2400 work with no issues until I start a run, at which point the Keithley 2400 displays an Error:ID Code = -101. This goes away when I activate sourcemeter, but this freezes any runtime being recorded and I get no data. I have installed all updates I can, but have a couple updates that have not been able to download. Any help would be appreciated.

Thank you,

Musashi

 

[Gregory]

According to this user manual, that means you've sent an invalid character. Did you restore an old version of the code?
https://download.tek.com/manual/2400S-900-01_K-Sep2011_User.pdf

[mjbriem]

Thank you for the response!

I redownloaded a version that remained on the computer after resetting windows (applications were deleted, files were left alone), then checked for updates. I am unsure if that means I restored an old version of the code. Sorry for my lack of knowledge.

[Gregory]

By code version I meant the LabVIEW code (VIs) that you use to talk to the instrument. I assume you or one of your colleagues stores the code somewhere else besides the local PC, do you have a known "good" copy of the code that you could try running?

You can upload your code here for people to look at. You'll probably need to use "File >> Save for previous" in order to duplicate the entire hierarchy, then zip up the folder it spits out.

[cstorey]

If you re-installed LabVIEW and your OS uses a language other than English, make sure that you set "Use Localized decimal point" to false.  See details here - https://knowledge.ni.com/KnowledgeArticleDetails?id=kA00Z0000019O86SAE&l=en-CA

I suspect you are sending commas "," and not the expected periods "." in your numbers to the Keithley 2400.  That will cause the error you are seeing.

Hope that helps.

Craig 

[mjbriem]

I will try this and report back, thank you for the help!

[mjbriem]

Turns out the computer needed new drivers for "BlackBox" the instrument is connected to. Issue has been resolved.