Hello!
When our 3rd-party distributor shipped out the SSP fulfillment for some LabVIEW editions, they made a clerical mistake and sent the shipments to the right companies, but the wrong end-users. So, at small companies, the customer often received the shipment, but many customers did not.
In order to ensure timely receipt of the upgrades to all those affected, new kits were shipped to all those affected. The CDs in the first set were in no way faulty - they simply may not have been delivered to the correct person. The choice to ship to everyone was made to ensure that we could accurately track licensing/serial #s for support issues and future ordering - the original kits have been invalidated. As such, we asked that customers destroy the first kit, wh
ich had incorrect serial/license # info.
Thank you for your patience with this issue, and we apologize for any inconvenience it may have caused.
S Vences
Applications Engineer
National Instruments
