LabVIEW 2015 SP1 missing palette set for touchpanel target

[*Andy*]

Hi,

I have had an interesting issue with my install of LabVIEW 2015 sp1.

When I select a new project for a touchpanel target, I don't get the palettes for adding functions and controls.

The palettes appear, but they are empty.  (Note, if the target is "My Computer" it all works fine)

After lots of head scratching and searching on here I found that there is a way to manually load .mnu files to populate the palettes.  This all looked good until all I got back were lots of icons with ? in them. 

I then tried the install on some other machines and they all worked fine.

Next I discovered that when selecting a location to load the .mnu files, on my main pc, with the issue, it kept pointing to a different directory to the one on my working pc..  I have searched and searched but cannot find where LabVIEW gets this location.  All my paths are set to default.  I have even checked registry keys (that I can find) and they are all ok too.

So, I ended up cheating and copying the .mnu files into the path its looking for and its now working.  I am not happy with this as its bound to cause me problems if there are any updates etc..

My pc was looking for this path

<C:\Program Files (x86)\National Instruments\LabVIEW 2015\Targets\menus>

My working pc was looking for this

<C:\Program Files (x86)\National Instruments\LabVIEW 2015\menus>

I am guessing my problem will be solved by resetting LabVIEW default locations but I am unable to find a way to do this.   I have done several un-install/ re-installs and still no luck.  If anyone knows where these values are stored, then please let me know.

Regards

Andy

[AJost]

Hi Andy

Great work figuring out the whole procedure to change the palettes.

Unfortunately, I neither found a way to change the path locations. The default path for the target palettes should be the target folder (naturally).

You already tried to do a re-install, but a normal does not remove all files/registry keys on your computer.

I found that the following procedure usually works in such cases:

- remove Labview from you computer

- use a registry cleaner to remove all old keys from Labview

- do a Force Reinstall of Labview

Andreas Jost

Applications Engineer

National Instruments

[*Andy* · Accepted solution]

Hi Andreas,

Thanks for replying.

I have now managed to solve my issue.

It would appear that one of my labview components didn't activate correctly when I applied the licence key.

I ended up requesting another activation (via the online system) and it looks like its all working now.

Not sure why LabVIEW behaved like it did, and why there were no indications of a licence issue. 

Very odd.

[AJost]

Hi Andy

Ideed really odd. I also see no reasons, why Labview should change the place to look for palettes, if something is wrong with the activation.

But I am glad, that it is working now.

Andreas Jost

Applications Engineering

National Instruments