LabVIEW executable wont run on my laptop

[Uwe_Kolle]

Dear community,

I spent now several hours with my developer and our IT Team to get a LabVIEW exe to run on my 

WIN 10 Laptop. It still opens with an error message, the well known:

I should be running the RunTime Engine 2020 (64 bit) which was also used 
when the exe was created. Can anybody tell me, how I can check that the
RunTime Engine is up and running on my computer ?

Thanks a lot and kind regards

Uwe

[GerdW]

Hi Uwe,

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@Uwe_Kolle wrote:

I spent now several hours with my developer and our IT Team to get a LabVIEW exe to run on my 

WIN 10 Laptop.

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Ask your developer to create an installer from that executable, including the needed runtime engine setup files…

[dkfire]

It also state that it need Run-time version 2017, have you installed that?

And are you sure that it is a 64-bit version you need? 

Are your developer working with LabVIEW 64-bit?

[altenbach]

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@Uwe_Kolle wrote:

I should be running the RunTime Engine 2020 (64 bit) which was also used 
when the exe was created.\

---

This statement does not agree with the error message at all.

IT typically has no clue with these things, except that they have the credentials to install software. :D.

Who is "my developer"? Was he involved in writing and building this executable?

What website do you get when pressing [ Ja ]?

As others have said version and bitness need to match whatever was used to create the executable. You need LabVIEW runtime 2017 and most likely 32bit, even if your OS is 64bit.

What does the program do? From the name, it seems like a commercial product. Maybe you should contact them.

[RTSLVU]

The runtime engine must exactly match the version of LabVIEW the program was compiled in. 

That is to say if the LabVIEW program was written in LabVIEW 2017 32bit you need to install the LabVIEW 2017 32bit runtime.

Whomever is building this executable can build an Installer for you that contains all of the required runtime libraries.

BTW: Just because you are running Windows 10 64bit that does NOT mean you need to run 64bit LabVIEW anything, in fact it means nothing. You will find the vast majority of LabVIEW add-ons and toolkits are 32bit only. So unless your program actually needs to access more than 2GB physical RAM, there's no sense in using 64bit LabVIEW and limiting your self to the few 64bit toolkits.

[Uwe_Kolle]

Thanks for your proposals!

After all the creation of an installer solved the problem.

Now the exe works fine 🙂

Thanks again