Labview PDA toolkit activation code

[Olivier mailing]

Hello,

I'm trying to activate the licence for the labview pda (for palm) toolkit.
In spite of the S/N is correct, i can t get an activation code. I get a
Developper Suite licence. I called NI support, even with my computer ID and
my S/N, they didn't managed to give me a valid activation code (eventhough
they checked the SN is a valid Developper Suite one).
The NI licence manager always tell me my SN is not the one for the product i
try to activate.

Any ideas?

Thx.

Olivier

[EdDickens]

I don't think any of the Developer Suites come with the PDA module. So the serial number for your Developer Suite will not work with the PDA module to activate it.

You should have received a separate serial number with the PDA module when you purchased it. That is the only one that will work to activate it.

Ed

[Olivier mailing]

The Professionnal Developper Suite along with the Standard Service Programm
come with a LabVIEW PDA toolkit. I don t think the problem comes from a not
allowed licence. The NI support engineer i called
check the compatibility of the s/n i have got from my developper suite with
the toolkit i try to activate.

"Ed Dickens" a écrit dans le message de
news:50650000000500000005C70100-1079395200000@exchange.ni.com...
> I don't think any of the Developer Suites come with the PDA module. So
> the serial number for your Developer Suite will not work with the PDA
> module to activate it.
>
> You should have received a separate serial number with the PDA module
> when you purchased it. That is the only one that will work to activate
> it.
>
> Ed

[SVences]

Hello �

Ed Dickens wrote: �I don't think any of the Developer Suites come with the PDA module. So the serial number for your Developer Suite will not work with the PDA module to activate it.
You should have received a separate serial number with the PDA module when you purchased it. That is the only one that will work to activate it�.

This is correct; the Developer Suite does not come with the PDA module.
The PDA module is an add-on to LabVIEW, which does come in the Developer Suite.
You might have bought the Developer Suite and the PDA module at the same time, but you still had to buy them separately. Therefore, you must have one serial number for your Developer Suite (everything that comes in it is covered by this serial number) and a d
ifferent one for the PDA module. This is the one that will work to activate it.

If you don�t know what the serial number for your PDA module is, you can contact NI at 1-800-IEEE-488 and an ISR will be happy to assist you.

Hope this helps!
S Vences
Applications Engineer
National Instruments