Labview will not recognize Sony camera connected via ethernet.

[minimalnova]

I have a Sony camera, model XCG-SX97E, and have been trying to interface it using Labview. I was told that the easiest way to do so is using the NI Vision packadge. However it became quickly appearent that Labview will not recognize the camera at all. It is connected via ethernet directly to my computer. I have tried using NI MAX and Instument I/O assitant, neither of which displayed ethernet or the device as an option. I have never tried to interface a third party device before and am at a loss at how to proceed.  If it helps to know, my computer has only one ethernet port, which is taken up by the camera when connected, and it has an Intel 82479LM Gigabit ethernet network connection.

[Burrito]

Hi minimal,

Do you have Vision Acquisition Software both installed and activated? You can check this in the NI License Manager.

[minimalnova]

Burrito,

The Vision Acquisition Software is both installed and activated. I have tried multiple times to locate the camera using MAX, but I just get the error "Insufficient location information or the device or resource is not present in the system." 

[Burrito]

Are you getting this error in MAX or LabVIEW?

Also, are you able to interface with the camera using third party software?

[minimalnova]

After talking to tech support, I have dont the following: 

1) Uninstalled Sony drivers

           - This allowed the camera to show up in MAX

2) Created a homemade cross over cable because I do not own one

3) Disabled my firewall

Now, when I try to acquire an image in MAX, I get the error 0xBFF69031: "The system did not recieve test packet from the camera."
I have tried all the suggestions listed on http://digital.ni.com/public.nsf/allkb/4D0ECFAA9AD9FF3E8625792600551A1E and have had no luck. 

I am now going to try the solutions found in this thread: http://forums.ni.com/t5/Machine-Vision/0xBFF69001-0xBFFF800B-errors-with-GigE-JAI-CV-A10GE/td-p/1742...