Artist,
It turns out that the software list in MAX has to be refreshed to be updated, so if you have turned off the preference to refresh every time MAX is launched, then you will need to manually refresh to update the list. To refresh, simply do a "view >> refresh", or press "F5" as a shortcut.
Definately let me know if this turns out to be the problem. I have pitched the case that this refresh requirement for the software list is not intuitive, and therefore is a cause of problems. Personally, I learned this the hard way - uninstalling and reinstalling software because the software list in MAX did not show what I thought it should, when all along I just needed to refresh. If you (or anyone else reading this) ran into this, please post a response a
nd let me know about the experience.
Greg Caesar
National Instruments