My MAX software only lists Software under My System

[SRCPete]

I am learning LabView and in one of the four tutorials it asks that you activate MAX via the icon on your desktop.  When I activate MAX only the "Software" catagory shows under "My System" instead of the five catagories (Data Nieghborhood, Devices and Interfaces, Scales, Software, and IVI Drivers).  What can be done to fix this problem?

[Hillman]

Hi SRCPete,

Thanks for your post and I hope your well.

It has been sometime since you've posted - so I do hope you resolved your issue. But I just wanted to offer my support just incase.

This sounds like a MAX Database Corruption - going by some research into similar symptoms previous customers have seen. The resolution was to follow the guidance written in the following knowledgebase article, 

How Do I Recover From MAX Database Corruption?

http://digital.ni.com/public.nsf/allkb/86256F0E001DA9FF86256FFD005B827C?OpenDocument

However - I do have some questions:

1.  Have they always been missing?

2.  Could you please post a screenshot  of what you MAX looks like?

Hope all is well - and Im sorry you haven't received any support this far... I'm not sure why a fellow Applications Engineer hasn't received notification that this thread hadn't been answered. Please accept the apology.