NI VISA driver wizard is not responding

[doeJ1996]

Hi, 

I am trying to follow the instructions on ni.com to generate VISA driver for a USB connected device. However, the driver wizard is just blank (please see the attached image). 

I tried uninstall and reinstall, repair, and run with elevated access, and the results are the same. Can anyone familiar with the driver development give suggestions on what configuration or components I am missing?

[KinWai]

Hi,

Did you try to install the driver from here:

https://www.ni.com/en-my/support/downloads/drivers/download.ni-visa.html#346210

[doeJ1996]

Hi, thanks for the reply. I used the NI package manager. It seems every tool from NI now is installed from there.

[KinWai]

Hi,

You may refer below hang issue during installation, if related to your case.

https://knowledge.ni.com/KnowledgeArticleDetails?id=kA00Z0000019KxZSAU&l=en-MY

Meanwhile, you can verify your computer system requirement as below link:

http://www.ni.com/pdf/manuals/374899m.html

Hopeful can help you.

[doeJ1996]

Hi,

Thanks for your information. Your reply reminds me that it is a computer in our office, and it was recently updated to Win10 ver 2004 by the IT department. By the way, it seems the Driver Wizard works one year ago on the same computer. Does NI provide support for this Windows OS? This updating might be the issue here.