PXI System Tab and Controller Missing in Platform Services 3.0.1 MAX 5.0

[niknownot]

System OS: Win XP SP3 Vanilla

Software: NI PXI Platform Services 3.0.1 Fresh install (with MAX 5.0)

Chassis: PXI-1045

Controller: NI-PXI-8360

Cards: Multiple

When the system is connected to the controller card in the chassis I expected a PXI System Tab and the identification of my controller and chassis and cards.

Instead Windows detected the individual cards as new individual devices.

If I try to manually set up a PXI Chassis System tab but the controller does not appear in the list. I have reviewed the installation directory and seen configuration ini's for the controller and chassis. (attachment).

In an earlier experiment I had DAQ and DAQmx installed and I installed the drivers for the cards. Some cards appeared in the DAQ and DAQmx folders but not as associated with a chassis. Others (RF switches) appeared directly beneath Devices and Interfaces in no folder.

I understand the readme file for Platform services 3.0.1 says 'Removed Redundant PXI System Tree'. But for every example on the web and for other systems I have seen the PXI System controller and chassis is identified.

How do I get this machine to recognise the controller and chassis and cards within it? Is it doing so transparently?

Many Thanks.

[Carl_W]

Do you currently have and daqmx driver installed? I would suggest installing the latest version Daqmx 9.8. Also you can try to reset the max configuration file to see if it does anything.

http://digital.ni.com/public.nsf/allkb/2C7480E856987FFF862573AE005AB0D9?OpenDocument 

[niknownot]

Thankyou Carl,

This matter is now resolved. The solution was to change the software installation order.

I did have daqmx 7.4 installed when I first observed the condition where cards were appearing in MAX and were not associated with a chassis. In this case I had installed Labview 7.1 and its device drivers, and then installed PXI platform services 3.0.1 as an upgrade for a new controller (and computer) with legacy source.

I suspect your solution may have worked but before I could try it I formatted the drive and reinstalled Windows and installed PXI Platform services 3.0.1 first and only, and plugged it in. When the chassis was not recognised a second time I made the post. Then I reinstalled Labview 7.1 and its device drivers, omitting any modules that had already been installed by Platform Services.

Following this the hardware was recongnised by Windows and I had to manually locate and install the drivers through its wizard. This time however it recognised the controller and MAX then recognised the chassis.

I really appreciate your reply, thanks again.