Packaged Offline Installers for LVRTE 2019 and NI-VISA RTE 19

[iannicholson]

With LabVIEW 2017, we were able to download a single Runtime Engine offline installer:

LVRTE2017SP1_f1Patchstd.exe

from the NI website and issue that to our customers if they upgraded their machine's software or had a PC die and had to re-install things. Likewise with the NI-VISA Runtime offline installer:

NIVISA1700runtime.exe

Now it seems NI doesn't offer these single-file installers anymore. Am I missing something? I see we can download the ISO for the offline installs when we set up new PCs, but our end-users will never be able to understand what to do with that when they have to do this in the field.

Do I need to build a self-extracting EXE myself for each of these?

[JiwhanS]

Hi iannicholson,

It looks like our offline installers are all .iso files so you could possibly build an exe for each installer if necessary. If you end users are on Windows, I believe the newer Windows versions have a built-in "Mount" function they can access from the Windows Explorer.

[iannicholson]

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@JiwhanS wrote:

Hi iannicholson,

It looks like our offline installers are all .iso files so you could possibly build an exe for each installer if necessary. If you end users are on Windows, I believe the newer Windows versions have a built-in "Mount" function they can access from the Windows Explorer.

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I can build .EXEs that auto-launch INSTALL.EXE from the extracted ISO folder. That would probably suffice. It does add a new step that wasn't necessary before; any insight as to why this was changed?

The industry we are in hires many temp and low-skill workers, and it is sometimes difficult to guide them through even downloading an .EXE and launching it, much less trying to navigate Explorer. I've spent hours on the phone with customers just getting them to correctly type our web-url in Internet Explorer. This needs to be as automated as possible to take the guesswork out of it for these users.