What you are describing already sounds complicated and it almost appears that you installed the wrong drivers. Were the drivers specifically for Labview?
In any case, since you can communicate through GPIB, the first thing I would do is to interrogate the instrument using MAX (Measurement and Automation Explorer).
Find the instrument (it must be turned ON and connected bia GPIB to the PC).
Then send it a basic command *IDN? and it should respond. After that, you can try more commands and implement them in Labview.
RayR