Recognize camera under IMAXdx in Measurement and Automation Explorer

[chhe]

I have a camera from Ueye, and it works fine when I use programmed VI to record video by NImaxdx, but the quality of the picture is poor, the picture is inversed and kind of yellow. So I wish to change the camera settings in Measurement and Automation Explorer. However, the camera appears under NImaxdx with red fork, and it shows error : cant get contribute. I tried to change the camera file as well as replace NImaxdx 4.0 to NImaxdx 3.9. But it still shows the same error message. Does anyone knows how to deal with this? Thanks very much! 

[Joel-P]

Hello chhe,

I was trying to look into the Ueye camera, but there are several different camera styles that we may be working with. From what I have found the Ueye range of cameras include USB 2.0, USB 3.0, and GigE interfaces. Troubleshooting each of these requires a different approach. Here are our troubleshooting guides for USB 2.0 (DirectShow), GigE Vision Cameras.

When IMAQdx communicates to a USB 2.0 camera, it does so through the DirectShow API. This means that if the camera is not publishing information to the DirectShow API we will not be able to communicate to it correctly. Further, this would lead us to checking the manufacturers device driver and possibly updating that driver if necessary.

With USB 3.0 and GigE interfaces, IMAQdx is able to use communication standards that have been set forth by the overseeing committees for those interfaces. This would then require different steps for troubleshooting.

Regardless of interface we can consider using the manufacturer supplied software to capture an image and see if we are obtaining a low quality image with a similar yellow hue. Then we can attempt to correct the image acquisition using their software and then try to translate that into IMAQdx. I believe the current software from IDS can be found here: IDS Industrial Cameras - Drivers and Software

Cheers,

-Joel

[chhe]

Thanks for your reply, Joel. The camera is USB 2.0 and DirectShow. The quality of image is better when I using the manufacturer supplied software. The manufacturer also gives some examples for labview program, and the quality of that image is fine too. Its just the VI that I used gives low quality image.