Thermotron S8C GPIB

[EmilioRD94]

I have been trying to connect to a Thermotron chamber (S8C) via GPIB, but no matter what command I sent, the chamber response is "0144", sometimes "+0144".

Also, when the chamber is in Run mode, the response is "0149"

I have tried the commands IDEN?, *IDN? and the library provided by Thermotron unsuccesfully.

Maybe I need to configure the chamber to a programming mode, but I am fairly new to this instrument. Can anyone help me?

Regards

[பரத்_குமார்(bharathkumar)]

Hello Emilio,

Have you tried the driver provided by thermotron?

I think they have provided the commands supported.

https://thermotron.com/service/instrument-drivers

[EmilioRD94]

I downloaded the 8800 LabVIEW 2015 32 bit Driver (2.95MB ZIP File) and tried to use the example in it, but it keeps responding "0144". I am using the commands provided by this manual: https://thermotron.com/pdf/_service/software-updates/8200-manual.pdf on MAX, but its the same. Also, I configured the GPIB according to the manual with no results.

[RTSLVU]

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@EmilioRD94 wrote:

I downloaded the 8800 LabVIEW 2015 32 bit Driver (2.95MB ZIP File) and tried to use the example in it, but it keeps responding "0144". I am using the commands provided by this manual: https://thermotron.com/pdf/_service/software-updates/8200-manual.pdf on MAX, but its the same. Also, I configured the GPIB according to the manual with no results.

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What controller is this chamber using?

If it is using the 8800 controller then it sounds to me like the communications options are not set properly.

Make sure the "Command Compatibility" (Setup-->Communication) options are set to 8800.

[montevan · Accepted solution]

The symptoms reported appear to more applicable to the Thermotron 28/4800 controller and not the Thermotron 8800 or 8200 controller. The Thermotron 28/4800 controller uses a completely different command set than the 8800 or 8200. Contact Thermotron Product Support for further assistance at 616-393-4580 or

https://thermotron.com/contact-us?action=trouble

[RTSLVU]

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@montevan wrote:

. Contact Thermotron Product Support for further assistance at 616-393-4580 or

https://thermotron.com/contact-us?action=trouble

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Good luck with that... I have found Thermotron to be very unresponsive to customer service requests.

Even after our company has spent six figures on more than one Thermotron chamber, we are going look elsewhere next time we are expanding the lab. 

[montevan]

What controller is this chamber using?

Are you using a NI GPIB interface?  If so, what is the configuration?

Also, can you post the gpib communications configuration of the chamber controller?

[EmilioRD94]

I marked your response (@Montevan) as the solution because it was indeed a 2800 Controller. I had no idea because I could't find the part number tag and I am new to this instrument. I already downloaded the 2800 manual and now the equipment's response makes sense. For now the LabVIEW library isn't working but that isn't a problem. Thank you.