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USB3 camera connectivity

I have a Basler USB3 camera attached to a PC. I can see the camera in NI Max but if I click on it nothing happens. There is no window that allows me to capture images or change settings. If I connect the same camera to my laptop then there is no issue. The configuration window appears and I can snap/ grab to my hearts content. Does anyone know what's going on here?

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By any chance, did you encounter Missing the "Driver" Option for USB3 Vision Cameras in NI MAX on Windows 11?

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Applications Engineer | TME Systems
https://tmesystems.net/
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https://github.com/ZhiYang-Ong
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