Unable to connect to FPGA Cloud Compile Service, server authenticity

[eaolson]

I'm having trouble compiling an FPGA program via the FPGA Cloud Compile Service. The exact error is:

An error occurred attempting to connect to this compile service.

(0x58BF3) LabVIEW could not verify the authenticity of the server.

I've been able to do this previously (though probably over a year ago) and can do it when not on my company network, so I'm pretty confident the problem is on my end. Either a proxy issue or something with the SSL inspection IT rolled out a little while ago. Is there any way to find out more detail about what went wrong? I am working with my IT department, but they don't know anything about LabVIEW or FPGAs, so the more information I can give them, the better.

It's an old cRIO, so I'm in LabVIEW 2019 SP2.

[Xonmyth]

Hi eaolson,

Did you see this post with similar issue? 

https://forums.ni.com/t5/LabVIEW-Cloud-Toolkits/Azure-Queue-error/m-p/4078235#M191 

https://lavag.org/topic/16601-labview-could-not-verify-the-authenticity-of-the-server/#comment-10299... 

[eaolson]

No, I had not (and I did search first, I swear). I just tried adding what I think are the right certs to Program Files/National Instruments/Shared/nicurl/ca-bundle.crt and the Program Files (x86) version, but there was no change. 

[Xonmyth]

okok, I just shared something that seemed useful to see if that helps you until someone chimes in with a solution.