Hi
Related to the 'Software Platform Bundle' not fixing the problem, then a possible cause could be related to the 'NI Update Service' concept used in 2018 before introducing the 'NI Package Manager'.
See this :
https://knowledge.ni.com/KnowledgeArticleDetails?id=kA00Z0000004AgjSAE
Issue Details
- When looking through the file directories on my computer, I noticed that the Update Service's Installers folder has several GB of data stored. Can I delete this to save space?
- I want to delete data in my C:\Program Data\National Instruments\Update Service directory. Is it safe to do so?
Solution
The files in the Installers folder do not affect the usage of NI software. It is possible to delete these files without affecting your ability to use the software, but this should only be done if absolutely necessary.
It is important to note that these file are required for reinstalling software and building LabVIEW installers for applications. If software patches need to be included within the LabVIEW installer packages, this is the location that will be referenced.
So you need to point to a patch, which hopefully has not been deleted.
Regards
