What driver am I missing for NV40-3CLE with Error -1073807202 occurred at VISA Flush I/O Buffer

[Dkeefe]

I've already downloaded the drivers and programs that I thought i would need to use LabVIEW to control the Piezosytems Jena NV40-3CLE but when entiring any command and running the vi, this error message shows up in source.  I have no idea where to go from here.

I'm pretty new to LabVIEW, so any ideas or recommendations would be much appreciated.

Thanks,

Dkeefe and puzzled

[Dennis_Knutson]

It indicates that you did not install NI-VISA.

[Dkeefe]

Downloaded and Installed NI-VISA.  Now a new error message:

Error -1073807343 occurred at VISA Flush I/O Buffer in wch.vi

Possible reason(s):

VISA:  (Hex 0xBFFF0011) Insufficient location information or the device or resource is not present in the system.

USB is connected. NV40-3CLE is on. Still the error message

[Dennis_Knutson]

What resource are you using? Are you selecting from the VISA resource name pull-down menu? What serial resource shows up in MAX (Measurement and Automation Explorer)?

[Dkeefe]

COM1 is the only resource option from the pulldown menu. That's what I'm using. I am also using a student version of LabVIEW if that makes a difference

[Dennis_Knutson]

It does not matter that you are using the Student version.

Where did you get the driver? Can you attach it or give a link?

[Dkeefe]

I downloaded the VISA link from where you recommended, and the instrument driver and software from Piezosystems. http://piezojena.com/en/site/technical-information/driver-and-programs__519/

[Dennis_Knutson · Accepted solution]

First, make sure the com port is listed in MAX and that it really belongs to your instrument (i.e. disconnect the USB cable and see if the port goes away). Then run the connectioninit function first.

[Dkeefe]

I contacted Piezosystems directly in order to get some insight from them.  They showed me how to manually add the driver through window.  Now in MAX, it identifies the device but reads:

MAX could not open a VISA session to this static device.  The device was not returned from VISA when finding resources, but MAX was able to use VISA to parse the resource name.

Should I be keeping all of the necessary files in a specific location so my computer can locate them eaiser? It seems like the program is just having a tough time finding everything

This was the response from connectioninit.vi:

Error -1073807343 occurred at Property Node (arg 1) in VISA Configure Serial Port (Instr).vi->connectioninit.vi

Possible reason(s):

VISA:  (Hex 0xBFFF0011) Insufficient location information or the device or resource is not present in the system

[Dkeefe]

Got it. Thank you for your help.  Much appreciated kind sir