Windows XP2 shut down failure

[TJohnsen]

I recently installed LabVIEW DSC module, RT module, and FieldPoint on a PC with Windows XP Service Pack 2. After install the PC will no longer shut down properly. It completes the log off, but hangs during the shutdown process. My client won't be happy if I can't fix the problem..

Any Ideas?
Thanks in advance.

Tore

[GValdes]

Hi, Tore,

There is a problem with the NI Keyboard Filter component that installs with the complete installation of LabVIEW DSC or Lookout. Please refer to the following documents to see if this fixes the issue:

System Hangs When Entering Hibernate or Sleep Mode - KnowledgeBase
Why Does My Computer Shut Down Improperly After Installing Lookout? - KnowledgeBase

Regards,

GValdes

[TJohnsen]

Thanks a lot. That fixed it!

Tore

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@GValdes wrote:
Hi, Tore,

There is a problem with the NI Keyboard Filter component that installs with the complete installation of LabVIEW DSC or Lookout. Please refer to the following documents to see if this fixes the issue:

System Hangs When Entering Hibernate or Sleep Mode - KnowledgeBase
Why Does My Computer Shut Down Improperly After Installing Lookout? - KnowledgeBase

Regards,

GValdes

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