cannot activate LabVIEW license

[metzler]

Updated home computer to WIN10 and now cannot activate LabVIEW professional for LV 2016 or LV2017.

I called NI and they are absolutely no help - they stated since I don't have an active SSP license, I will have to post the question in the community forum.

We had an active SSP from LV 8.6 until LV2018.  

I hope my work license doesn't quit working.

I will download the community edition and hope that works at home.

[billko]

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@metzler wrote:

Updated home computer to WIN10 and now cannot activate LabVIEW professional for LV 2016 or LV2017.

I called NI and they are absolutely no help - they stated since I don't have an active SSP license, I will have to post the question in the community forum.

We had an active SSP from LV 8.6 until LV2018.  

I hope my work license doesn't quit working.

I will download the community edition and hope that works at home.

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I think LV thinks it's a different computer now.  I don't know how to get around that without NI intervention.  I'm surprised it wouldn't let you activate it, though.

[metzler]

This is odd - the computer still has the same ID.

I hope someone can help me with this.