Apologies if this is a false lead (discussions mixing Visa and old serpdrv get me confused), but is this a case where you have to go to the labview.ini file and define things in the line
serialDevices="COM1;COM2;COM3;COM4;COM5; etc. etc.
Much better discussed in the following link:
http://forums.ni.com/ni/board/message?board.id=170&message.id=5455
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Fading out. " ... J. Arthur Rank on gong."