error 1612 when uninstalling LabVIEW

[Ficare]

Hello,

I get an error error 1612 when uninstalling LabVIEW 2012 on a PC running XP SP3.

my NI_Cache_Check.txt shows that there are zero broken MSI...

Do you have any idea for this issue ?

BR

Philippe

[MatthieuR]

Hi there,

Please find a link below that will help you to resolve your problem,

Why Do I Get Error 1612 When Uninstalling NI Software?

http://digital.ni.com/public.nsf/allkb/B9D8680F033CE12086257998006A5927?OpenDocument

Have a nice day,

Regards,

MatthieuR

[Ficare]

Hi Matthieu,

yes, I already checked this link. I ran the MSI checker, that indicated there was no MSI broken. I sent a message to the indicated mail adress, but this adress was only for a special purpose for LV 2011, and I was suggested to post a message on the forum.

Have a nice day too,

BR

Philippe

[MatthieuR]

Hi,

I send a mail to them myself, I hope they will change their mind because, right now, I don't have any lead on your error.

I will keep you in touch and continue to investigate,

MatthieuR

[Ficare]

Hello,

it seems to be a quite recurrent problem, I have it on an other PC today...

maybe the best way is to format the hard disk and re-install all (Windows, etc.) from a disk image ?

BR