executable crashes with error reporting windows using NI-CAN

[wilburwu]

Hi Stefan,

I appreciate that you still remember me

I've uninstelled the LV2010 (using MSI Blaster) and reinstalled the whole system. But it made no differences.

Best Regards,

Wilbur

[SEgeler]

Hi Wilbur!

You're welcome ^^

But you did not reinstall your Windows, right?

Best regards,

Stefan

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Stefan Egeler
Applications Engineer
National Instruments Germany

[SEgeler]

Hi Wilbur!

You're welcome ^^

But you did not reinstall your Windows, right?

Best regards,

Stefan

---

Stefan Egeler
Applications Engineer
National Instruments Germany

[SEgeler]

Hi Wilbur!

You're welcome ^^

But you did not reinstall your Windows, right?

Best regards,

Stefan

---

Stefan Egeler
Applications Engineer
National Instruments Germany

[wilburwu]

No, not jet

[SEgeler]

Hi Wilbur!

Are you able to make a VMware image of your system?

Best regards,

Stefan

---

Stefan Egeler
Applications Engineer
National Instruments Germany

[SEgeler]

Hi Wilbur!

Are you able to make a VMware image of your system?

Best regards,

Stefan

---

Stefan Egeler
Applications Engineer
National Instruments Germany

[SEgeler]

Hi Wilbur!

Are you able to make a VMware image of your system?

Best regards,

Stefan

---

Stefan Egeler
Applications Engineer
National Instruments Germany

[wilburwu]

Hi Stefan,

I'm working with the Sun Virtualbox but I don't think it can make an image of my computer...

Also my company wouldn't allow me to make a copy of it.

Maybe you can come around to us in Ingolstadt for a visit. So that you may take a deep look at my computer. 

Best Regards,

Wilbur

[SEgeler]

Hi Wilbur!

If a VMWare Image is not possible, I would suggest we focus on finding what is different on those two computers of you - with your actual working computer not working with an exe, but another computer in your company working fine. Perhaps localization settings, or something of that nature.

If you do want to have further support than forum support, please call us (+0049 89 7413130).

Best regards,

Stefan

---

Stefan Egeler
Applications Engineer
National Instruments Germany

[SEgeler]

Hi Wilbur!

If a VMWare Image is not possible, I would suggest we focus on finding what is different on those two computers of you - with your actual working computer not working with an exe, but another computer in your company working fine. Perhaps localization settings, or something of that nature.

If you do want to have further support than forum support, please call us (+0049 89 7413130).

Best regards,

Stefan

---

Stefan Egeler
Applications Engineer
National Instruments Germany

[SEgeler]

Hi Wilbur!

If a VMWare Image is not possible, I would suggest we focus on finding what is different on those two computers of you - with your actual working computer not working with an exe, but another computer in your company working fine. Perhaps localization settings, or something of that nature.

If you do want to have further support than forum support, please call us (+0049 89 7413130).

Best regards,

Stefan

---

Stefan Egeler
Applications Engineer
National Instruments Germany

[TobiasK]

Hi Wilbur,

Stefan delivered me your Service Request. Unfortunately I wasn't able to reply the last weeks.

I've read the post and the escalation post from Stefan to the developers and I agree with them. Without an image or reinstall your Windows, we have no more opportunities to find a solution.

We are also of the opinion, that a visit in field is not very helpful, because we need the system to test. By visiting you, we only see your failure.

Finding a solution can take several days or weeks. That would become very expansive.

regards

Tobias