"problem installing LabVIEW Interface Generator"

[trl2]

Hello,

I am running labview 7.1, windows xp sp2.

I am interested in trying out the new labview interface generator, but something seems to be going wrong on installation.

I download and run the executable, it unpackages a bunch of stuff pretty fast, then it starts unpackaging an "MDSPlus" package that takes a very long time (20 minutes). Then the MDSplus install wizard comes up, I press ok/next. Then another very long wait while it installs, then finally a message saying MDSplus installation complete, click close to exit which I do. Then that wizard goes away, as does the extracting zip dialog. No errors, everything seems fine.

But then when I open labview, there is no change: same old tools under tools/instrumentation. There is no "interface generator" on the list produced by add/remove programs (top level or under National Instruments). The only thing added is MDSplus.

Have attempted several times, rebooted, etc. Still no new tools.

Thanks in advance

TR Livesey
Dynamic Signals LLC

[Steven_C]

Hi TR,

Could you please confirm that you do not see "Create VI Interface to CVI Instrument Driver" under Tools»Instrumentation. Also, could you please let me know if you were logged on as an administrator during the installation? Thanks!

Best regards,

Steven

[trl2]

Thanks Steven.

Yes, Under Tools>>Instrumentation there are 3 entries:

Instrument Driver Network
Import CVI Instrument Driver
Update VXI Plug&Play Drivers

Same as they every were.

As for being logged in as administrator, I doubt that is the problem. Among the first things I did to address the problem was to completely uninstall and reinstall labivew itself, to see if that would help. It didn't.

But, I figure, I'll give it a shot. Like most corporate users, I don't have access to the 'administrator' account on my machine, so I instead logged into a local account (not a domain) under a username that belongs to the 'Administrators' group and reattempted to install the new import wizard again.  Again, after a very long install of MDSPlus, everything exists smoothly, but then there is no change for the entries under Tools>>Instrumentation.

[Steven_C]

Hi trl2

I have looked into this in greater detail and if you select "Import CVI Instrument Driver" option in LabVIEW, it will launch the "LabVIEW Interface Generator for LabWindows/CVI Instrument Drivers" tool. It seems that the problem is in the documentation. This was reported to R&D (#47LFGJHE) for further investigation.

Best regards,

Steven

[trl2]

Steven,

When I go under Tools>>Instrumentation>>Import CVI Instrument Driver, I get the same old "CVI Function Panel Converter" dialog. No "Create VI Interface to CVI Instrument Driver". No "Basic" and "Advanced" buttons, etc, as described in the documentation.

Plus, nothing new appears under the list produced by Add/Remove programs (other than MDSPlus) after the install completes. The documentation says that I can get the old converter tool back by uninstalling the new interface, which suggests that it should appear on the add/remove programs list. The only thing that appears to install is MDSPlus.

The documenation does not say anything about MDSPlus. Is this package supposed to install with the new Interface wizard? Is it possible that I have the wrong self extracting zip file? The self extracting zip file that I have does produce a dialog that says "Labview interface driver for LabWindows/CVI Instrument drivers 1.0", before it goes off and installs MDSPlus.

[Steven_C]

I am actually seeing mixed results on my side I will look into this a little further and post back with my findings.

Best regards,

Steven

[Steven_C]

Just a correction on one of the above posts: 

This was reported to R&D (#47LFGJHE) for further investigation should be This was reported to R&D (#47QC5THE) for further investigation.

[gagi1]

Hello TR,

Do you happen to have the Advanced Signal Processing Toolkit installed with Wavelet Analysis Tools (version 7.5)? There might be an installer conflict between this installer and the installer for the Instrument Driver Import tool.

Thanks!

Vesna Jadric

Instrument Drivers/IVI

National Instruments

[trl2]

Vesna,

Of NI software, I have labview 7.1, labview 7.1 run time engine and cvi 7.0 installed. That's what comes up under NI software under add/remove programs. I took the standard install on these packages. I don't remember installing anything special like advanced signal processing or wavelet analysis tools.

[Noel]

Hi TR:

Thanks for your patience.   I think we (at NI) started barking up the wrong tree.  I went back to your original post and notice you said things like MDSplus, 20 minute install time, etc.   I'm wondering if this is something as simple as you are running the wrong installer.  The self-extracting archive file for the LabVIEW Interface Generator tool is named "driverctolv.exe".   Is this what you downloaded and are running?  If not, please go back to the web site:

https://sine.ni.com/apps/utf8/nigb.guestbook?code=GB_INFOLVINSTDRIVER&lang=US&gb_prof_id=4982&scode=...

Fill in the info again, select "Continue" to get to the next page.  If you are running Internet Explorer, right-click on the "Download the utility for LabVIEW 7.1" link and select "Save Target As...".  You should see the filename at this point.  Verify that it indeed has the name listed above.   After download then run the extracting archive.  The installer should take no more than a minute or two to install (no where near 20 minutes) and the dialogs should not indicate MDSplus.

I did a few Google and other searches on MDSplus.  It seems that there are VI wrappers around MDSPlus libraries.  So, maybe you are also using this product separately?  

If, for some reason, you are indeed launching the driverctolv.exe and somehow the MDSplus installer is being launched, we really need to take a totally different approach to problem solving.  But, maybe you can confirm before we go down that path.

Again, thanks for your patience.

Noel Adorno