sbRIO-9651 LabView download VI failed, Error-52003 occurred at an unidentified location

[Jimmy_Z]

We are using LabView 2019 (19.0 f2) for some projects, it is able to run VI files on FPGA target successfully, however, it can not download the VI files to the flash memory. The error code is "Error-52003 occurred at an unidentified location. Possible reason(s): An unexpected software error occurred."

Previously I don't have this issue, this happened after I reinstalled the LabView software and all the add-ons. I have checked with different host computers and additional sbRIO-9651 module, the problem remains the same. I have already reinstalled the software nothing changed. 

Also before this issue happened, I can download the VI files into the flash memory, however we are using the sbRIO-9561 in our custom control system via SPI communication to control the end effector. After the compiling and downloading process, the module was not running functionally. Any sample tutorial on running the module only on the complex system?

[rolfk]

You provide fairly little concrete information about your setup and what you did.

The LabVIEW and RIO software stack that needs to be installed to make everything work properly can be a little complex. When you (re)install the software you need to make sure to install these components in this exact order:

- LabVIEW 2019

- LabVIEW Realtime 2019

- LabVIEW FPGA 2019

- CompactRIO software drivers, at least 19.0 if you don't use LabVIEW 2019 SP1, but I would go with 19.5 or newer, but don't go to high

- Any other software toolkit you want to use in your LabVIEW application

It is absolutely mandatory to install CompactRIO and other drivers AFTER you installed LabVIEW, Realtime and FPGA.

Then go into NI-MAX and reinstall the sbRIO-9651 target with the according LabVIEW software stack.

As to your last problem it is unclear to me what you try to do. Do you have your own designed PCB on which you install the sbRIO-9651? Did that ever work before you reinstalled LabVIEW? Or did you always test with the sbRIO-9651 Development Kit board before?

[Jimmy_Z]

I have already installed the LV 2019 f2, Real-time module 2019 f1, FPGA module 2019, CompactRIO driver 19.6, all the drivers and add-ons are 32-bit, otherwise the VI files cannot run and compile to the FPGA target as I have described. The CompactRIO driver I have tried from 19.1 to 19.6 version and the error code kept the same.

I found out that maybe it was the software and drivers installed in the sbRIO-9651 module by NI-MAX that caused this issue, when I used NI-MAX 2019 to install the Legacy NI CompactRIO 19.0 or 19.6, I cannot download the VI into flash memory, however, when I use MAX 2022 to install the Linux RT system image 21.5 or NI RT software 19.0 (custom software installation), there is no issue with downloading process. So I cannot use the legacy system anymore?

For the last question, we are using our own designed PCB using an old sbRIO-9651 module (product of year 2013), this module has installed NI CompactRIO 15.5 and related add-ons/drivers, and all the VI files were developed using LabView 2015 and were downloaded into the flash memory completely, this system has already run for 7 years without any major issue. Now I am using Devel-kit board to duplicate an additional control system with this stable version code, same CLIP file, same VI files, and same setup, now there is issue after issue. So there is a significant change to the software which makes the old code hard to run smoothly on new modules now?