04-07-2009 01:59 PM
Nick,
I get this when I click on the lin
The following return code was received from the FTP server
550: Requested action not taken. File unavailable (e.g., file not found, no access).
let me know when this is fixed....
04-07-2009 02:24 PM
Hmm... I'm not seeing the same issue here. The file is too big to attach to the forum - can you even see the file if you browse to the ftp location through explorer? If nothing else works, do I have your permission to contact the forum administrator to get your email address to send the file to you?
Thanks,
NickB
National Instruments
04-07-2009 02:31 PM
Nick.... the period on the end was the problem... I hate it when that happens to me :-)... the FTP download worked... I'm on it.
Thanks!
ChipB
04-07-2009 04:08 PM
Nick,
I have this splash screen on CVI start-up, I assume this is correct?
ChipB
04-07-2009 05:53 PM
I tried to load the instrument driver under development in an empty project... here is the resulting screen crash... {attached}
If I open a project, all is fine, intruments load and the precompile completes without a problem. I even loaded manually the instrument driver under developement as well, still no crash. the Temp\26a3_appcompat.txt file along with the DrWatson debug files are in a file named CVI_Debug.zip on the FTP site.
ChipB
At this mment I can't gain access to the incoming because of my firewall... as soon as I can I will post I did attach the CVI_Debug.zip to this post
04-08-2009 08:52 AM - edited 04-08-2009 08:54 AM
Hey Chip -
I'm sorry, I forgot to mention one important thing. The dumps thar are generated by Dr. Watson by default are mini dumps, and don't contain quite enough information for us. If you could change one setting, and then post the resulting dump to the ftp site, we would really appreciate it.
To make Dr. Watson provide a full crash dump, open cmd and type c:\WINDOWS\System32\drwtsn32.exe. You will be shown the following GUI - make sure that you select "full" crash dumps. The next dump you get will be much bigger - so you will most likely have to post it to the ftp site. Let me know if you have trouble with that.
Thanks again!
NickB
National Instruments
04-08-2009 09:41 AM
Nick,
Changed DrWatson from Mini to Maxie. Here ya go...
Thanks
ChipB
04-08-2009 09:55 AM
Hey Chip -
Actually - the file that is important to us is the .dmp file. This is also the file that is likely to be much larger now, and require placement on the ftp site, so if you could let me know when it's up, I'll start taking a look.
Thanks!
NickB
National Instruments
04-08-2009 03:11 PM
Nick,
Is ther any reason why I don't get a "user.dmp" file? I see the .log file, but no .dmp?
ChipB
04-08-2009 03:23 PM
Hmm... not that I can think of. Are you making sure you press "Don't send" when you see the standard Microsoft crash dialog? Also - after you changed to the full dump, did you run drwtsn32.exe -i again? I thought it would persist from the first time you did it, but it would be worth trying.
NickB
National Instruments