Hi Joe,
Thanks for the configuration clarification. Since the VersaMax works using the GE_VersaMax object in Lookout and you can see registers on it, it sounds like a PLC as opposed to a device that simply converts a serial connection to an ethernet connection. The question then is how the VersaMax uses it's serial port to communicate with the GE341. The VersaMax user manual as well as the folks at GE should be able to give us specific information on how this works.
What we need to know is if the VersaMax polls the GE341 registers? We also need to know what it does with the data it gets (if it is getting any) from the GE341. For example, does the VersaMax map the GE341 registers to it's own VersaMax registers, and if so, how? You mentioned earlier that you can't read some registers, but I'm not sure if you meant that you couldn't see the GE341 registers through the VersaMax, or if you couldn't see some of the VersaMax registers.
Another possible scenario we could have is that the VersaMax serial port shows up as a serial port on the computer with Lookout installed. If this is the case, then we can poll the serial port from Lookout and get values directly from the GE341. In this case, the VersaMax would be transparent to Lookout. In order to check if this is the case, look at your resources on the Lookout computer to see if you have a serial port for the VersaMax connected via ethernet.
If it looks like we won't be able to communicate with the GE341 through the VersaMax PLC, then another option might be to get a true ethernet to serial adapter such as the NI ENET-232/4 which you can read about at this url:
http://sine.ni.com/apps/we/nioc.vp?lang=US&pc=mn&cid=3991
The information you gave about the GE346 working over the network is helpful because it shows that Lookout, it's drivers, it's OPC server, and the network all seem to be functional. The next step is for us to answer the questions of how the VersaMax serial port communicates with the GE341. As I mentioned above, the VersaMax documentation as well as GE resources should help us answer those questions.
Best Regards,
Marcus G.
Applications Engineer
National Instruments