HyperTrends not collecting/displaying data and no alarms displayed

[JeffTech]

Hypertrends quit collecting/displaying data.  Alarms are not being displayed in alarm window although alarm processing is working as evidenced by DDE link to callout software.

[Ryan.S]

Is the hypertrend on the server computer or the client computer?

If you reopen the process, will it recover?

Did anything change, such as the network, the firewall?

Go to MAX to see if the data is logged in the database. What's the Lookout version?