10-17-2008 03:32 PM
This system has worked fine for a couple of years (well except for not being able to print alarms -but we will tackle that later)
What appears to be happening is that on restart everything looks good and we have alarms visable in the alarms window. But, after awhile say an hour or so, the alarms stop showing up in the window.
I believe this has slowly crept up to this point as the Customer has on occassion stated that an alarm was not in in the window even though you could see it on the main system screen.
Running Windows Xp Pro.
10-20-2008 04:51 AM
After an hour or so, do all alarms stop showing up in Alarm Window?
Could you let the customer check the alarm database by MAX? Create an Alarm Viewer and check if the missing alarm is in the database.
The customer can also follow this KB to check the settings.
http://digital.ni.com/public.nsf/allkb/A4F007F96AB1EB1E862569C30080C731?OpenDocument