Nothing on alarm report (journal or snapshot)

[F Heatherly]

I am upgrading from v 5.0 (build 7) to v6.0.1 (build 1). When I run an alarm report in the new version nothing is there even though we have had alarms for the time period specified. The report is blank even if I am reporting Alarms and Events.

When I run the alarm report for the older version it shows all of the alarms and events.

Is there something that has to be changed in order for the alarms to show up on the report in the new version?

[Ryan.S]

Do you have an underscore in your process name, such as process_1? If yes, I believe it's a known issue in Lookout 6.0.1.
My suggestion is upgrade to 6.0.2 which is a free upgrade. Or you just need to avoid the underscore in the process name.

Message Edited by @Ryan on 08-23-2006 01:41 AM

[F Heatherly]

No, we do not have an _ in the process name.

[Ryan.S]

Do you want to print the historical alarms or the new generated alarms?

Lookout 5 uses Citadel 4 database, while Lookout 6 uses Citadel 5.  If you want to view or print the historical alarms generated in Lookout 5, you first need to convert the old Citadel 4 database to Citadel 5, and then archive those data into the current database.

If you generate some alarms in Lookout 6, can you print them out? If not, you can look into the database in MAX if the alarms are really logged.

[F Heatherly]

I am trying to print the historical alarms using the Alarms - Print function in NI Lookout. When I try to look at the data in MAX there is nothing there. I know that there should be because we just got through testing the page out capability so alarms were generated for the time period that I am printing.

When the report comes out all that is on it is the header information, no details.

I have looked at the settings and they are identical to that of the 5.0 verison, which works correctly.

[Ryan.S]

I've got your email and replied to you.

[F Heatherly]

I was able to correct the problem by creating a new database. I'm not sure why that fixed it, but it did.

[OID]

I would like to do the following with LookoutDirect 4.0
1) When an alarm occurs I trigger a run object to run a batch file which then text messages a cell phone. Is there any way to write the alarm description to a file which can be parsed into the batch file to give an indication of what the alarm desciption is?
2) I would like to have an alarm history display (like WonderWare). Right now I set $Alarm.Print = $Alarm.Update. I then allow the user to open the journal.csv file in Notepad. I would rather use the datatable object and dynamically fill it with the contents of journal.csv. Is there a method or solution to show alarm history more elegantly? Can it be printed in reverse order (latest at the top)?
3) Is there a way to automatically set the trend object back to live if the user has looked at historical data but hasnt touched the object for a time?

[Ryan.S]

1. You can use Report object to create txt file with the alarm message. I'm not sure if it can be parsed to your batch file.

2. Follow this kb to import the journal.csv to the datatable object.

http://digital.ni.com/public.nsf/websearch/C8137C6BDA276982862566BA005C5D1F?OpenDocument

3. I'm afraid there is no way to do so.