Lookout

cancel
Showing results for 
Search instead for 
Did you mean: 

Process Failure in Lookout 6.0.1 Web Client

Hi all..  I am trying to get the Web page to export for my Lookout process, and am having some difficulty in doing so. Every time I get my process to export, I am able to see the UI just fine, with the exception that it always says "connecting, disconnected, process failure", and shows red "X"'s thru my buttons. I have tried several differnt times using dofferent ways to create these buttons, and none of them seem to get it to work the right way.
 
Any suggestions?
 
 
Thanks
 
Rod Ekholm
Spokane County Communications
 
 
0 Kudos
Message 1 of 4
(5,401 Views)

Do you set the URL of the button correctly? For example, if you connect a button in client process to somewhere in server process, the URL is probably relative path. But you need absolute path to make the web client work. The remote web client can't find the source by relatvie path.

Ryan Shi
National Instruments
0 Kudos
Message 2 of 4
(5,389 Views)

I would use for example \\computername\processname\modbusfolder\site.10001. I have tried it this way, as well as \\.\modbusfolder\site.10001, and neither seem  to work.

I was trying to devolop my server and client both on one machine, but if need-be I can use 2. However to better understand it, and get it up and going, I would like to make it all work on one, so as not to have to switch back and forth betwween machines, too much.

 

Thanks,

 

Rod Ekholm

Spokane County Communications

0 Kudos
Message 3 of 4
(5,378 Views)
Since you can see the panel, the web client process is running on remote computer. The "X" and error message mean the communication between the web client and the server process has problem. This may be the networking problem, or the configuration problem.
Take a look at this KB. Do you get the same error message? Try to ping the server machine from the web client machine.
http://digital.ni.com/public.nsf/allkb/DFF87FABEE7393B586256945007961FA?OpenDocument
Also refer to this KB.
Is there a firewall on your computer?
 
 
By the way, you can develop both server process and client process on the same machine and test the communication. But you can't run the web client on the same machine, because Lookout webclient player can't be installed with Lookout dev/runtime server at the same time. So, the web client has to be running on remote machine.
The web server can be on the same machine with Lookout server.
 
 
Ryan Shi
National Instruments
0 Kudos
Message 4 of 4
(5,369 Views)