Start as Service - process name confilcts

[Edhead]

Lookuout v5.1 running on Windows XP SP2
We have Lookout set to run as a service. When we log onto Windows then attempt to open the Lookout procees file we get a "Cannot open file: process name confilcts with that of currently running process." error. The only thing I can find related in the help file is the requirement to Log On to Lookout, but I get the same error after logging on to Lookout then trying to open the process. Any idea what I am missing here?
Thanks in advance,
Ed

[Ryan.S]

This error just means that there is another process already running which has a same process name.

When you log onto windows, lookout should automatically starts up if you set it as service. Do you set the startup process? Go to Option->Startup..., see if any process is loaded by lookout automatically.

[Edhead]

Thanks for the quick response. We set Lookout to run as a service and the service is running, but I am trying to determine how to access the User Interface of the process that is running as a service. The only way I can do it right now is to Stop the service then launch Lookout.

[Ryan.S]

I believe that you get that error because the process is already running as service.

The user interface should appear once the service is started. The problem is why you can't see the user interface when it is running.

Lookout 5.1 starts up as service on my xp computer without any problem. It's running just like I launch lookout.exe.

If you start the service manually, will lookout start up and user interface appear?