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cwui.ocx crash

I have a process that has been working. After I restarted the process, it keeps crashing when it tries to open. The windows error is shown below.

 

Log Name: Application
Source: Application Error
Date: 5/4/2015 3:29:08 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: SCADAMaster-PC
Description:
Faulting application name: lookout.exe, version: 6.7.1.49152, time stamp: 0x51e79893
Faulting module name: cwui.ocx, version: 8.6.11.560, time stamp: 0x518d1c96
Exception code: 0xc0000005
Fault offset: 0x000166fc
Faulting process id: 0x19f4
Faulting application start time: 0x01d086a095a1efff
Faulting application path: C:\Program Files (x86)\National Instruments\Lookout 6.7\lookout.exe
Faulting module path: C:\Windows\SysWOW64\cwui.ocx
Report Id: d4d8d423-f293-11e4-b623-989096a66fb5
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-05-04T19:29:08.000000000Z" />
<EventRecordID>29500</EventRecordID>
<Channel>Application</Channel>
<Computer>SCADAMaster-PC</Computer>
<Security />
</System>
<EventData>
<Data>lookout.exe</Data>
<Data>6.7.1.49152</Data>
<Data>51e79893</Data>
<Data>cwui.ocx</Data>
<Data>8.6.11.560</Data>
<Data>518d1c96</Data>
<Data>c0000005</Data>
<Data>000166fc</Data>
<Data>19f4</Data>
<Data>01d086a095a1efff</Data>
<Data>C:\Program Files (x86)\National Instruments\Lookout 6.7\lookout.exe</Data>
<Data>C:\Windows\SysWOW64\cwui.ocx</Data>
<Data>d4d8d423-f293-11e4-b623-989096a66fb5</Data>
</EventData>
</Event>

 

Any idea why cwui.ocx is causing this error?

Brian T. Kinard
President - SCADA and Security Division
2110 Nance Street
Newberry, SC 29108
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Well I believe I have narrowed it down to the ActiveX Hypertrend. I noticed I kept losing data (disappearing) on the trend. Some points trend correctly and some will only keep a few hours of data. Doesnt appear to have any pattern as to which points will which will trend correctly or disappear. I created a normal hypertrend and the data was there as it was supposed to be.

 

Also, I am experiencing a brief lockup when adding or editing a point to the ActiveX trend. Same happens when zooming in or out. The whole process will lock up for 8 or 10 seconds. That doesnt seem to happen when the chart is initially created. I have never experienced this before now.

 

Any ideas about why the ActiveX trend data disappears or why the lockups? Note: Im only trending two points.

Brian T. Kinard
President - SCADA and Security Division
2110 Nance Street
Newberry, SC 29108
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Message 2 of 2
(4,830 Views)