Basler scA640-74gc DLL not found in MAX

[Crissy0015]

Hi, 

I have an issue with the Basler scA640-74gc ehternet camera. I have been using several of them for a while and this is the first time that I experience issues with it. 

I am using windows 7 64 bit and labview 2009 and vision 2011.

When I start MAX, I can locate the basler camera in it under the NI-IMAQdx Devices section. When I click on it, a windows pops up and says:

Error 0xBFF69024

The DLL could not be found. 

I have desinstall and reinstall labview completely, removed the firewalls and the antivirus without any success. In the devices, I made sure to enable the jumbo frame on my ethernet card. 

I clearly reach my limit. Could anyone help ? 

All the best. 

Tkx. 

Christophe. 

[BlueCheese]

This error means you have some sort of corrupt installation of IMAQdx. I suggest re-running the Vision Acquisition installer and doing a repair.

Eric

[Crissy0015]

Dear Eric, 

I have reinstalled everything yesterday but it did not solve the issue. 

I run the updates over night and all seems to work fine now. 

Thanks a lot anyway. 

All the best. 

Cris.