Error initializing IMAQ hardware

[PaulB333]

What are the possible reasons for the message:
"IMAQ Boot"
"Error initializing you IMAQ hardware. Please contact National Instruments Technical Support."

This appears approx. 75% of the time when logging in and, not surprisingly, the hardware does not work after this message appears.
I have an IMAQ 1409, CVI6 and WinXP on a dual processor Athlon with a dual-head radeon graphics card.

[Yusuf C]

Hello,

You may have a defected hardware. Try running the diagnostics on the card in MAX (Right click on the board under devices and interfaces and select Diagnostics). If any of the tests fail call technical support for an RMA. You can generate your service request online at www.ni.com/ask
Hope this helps!

Regards,

Yusuf C.
Applications Engineering
National Instruments