NI-MAX is not able to see Embedded camera and GigE camera

[dibe]

Hi, 

I have problems with MAX and my GigE camera .  Is not possible to see camera into "devices and Interfaces" tree. The Camera is a Basler ace and works well with vendor's SW (Pylon5). Also Laptop's embedded camera is not shown into MAX tree . I already uninstalled all NI Drivers and Softwares (using also MSIBlast procedure as recommended me by an NI Application Eng) and then installed NI SW and drivers . I read a lot of posts but i wasn't able to solve my problems. 

My Config is : Labview2103, Vision 2013 , IMaqdx 4.3.5 , IMAQ I/O 2.9 , IMAQ 4.9 . I have a HP ProBook Laptop .

In attached what I see with MAX .

[Kemens]

Have you looked at the GigE Vision Troubleshooting Guide (https://knowledge.ni.com/KnowledgeArticleDetails?id=kA03q000000YM6JCAW&l=en-US)?

You may also want to try upgrading to a newer version of the IMAQdx driver (https://www.ni.com/en/support/downloads/drivers/download.vision-acquisition-software.html#306470) if the other steps in the troubleshooting guide do not work for you.

[dibe · Accepted solution]

Hi Kemens , Thanks a lot for your suggestion !!!! I installed drivers related to VAS 2016 . With NI-IMAQdx 16.1.0 , IMAQ I/O 16.1.0 , IMAQ 16.0.0 I'm ablo to see Basler GigE camera with MAX and then to see camera with Labview 2013 and Vision 2013 . Thanks a lot !!!

[Kemens]

Awesome! Glad to hear that your camera is up and running now.  Thank you for posting back with your working solution!