Greetings,
This situation can occur when MAX is installed by the Administrator instead of a user. For information on how to resolve this issue in both Windows 2000 and Windows XP, please refer to the following Knowledge Base article which I found on our web site.
MAX Problems When Not Logged in as an Administrator under Windows 2000
http://digital.ni.com/public.nsf/websearch/5ABE7A450C07FFDD86256AC000668EA1?OpenDocument
I found this article by going to www.ni.com and typing "+max +administrator" in the search box. For future reference, this and many other articles are available on our site.
Regards,
Justin Britten
Applications Engineer
National Instruments