Hello,
Assuming you are not getting any errors during the acquisition in MAX and didn't change any of the attributes of the camera (running in the default mode), it sounds like the iris on your lens might be closed all the way that it's not letting any light in. Try adjusting the iris so there will be more light going to your sensor. If that doesn't work, try removing the lens from your camera in order to verify that your lens is not the problem. If all these don't make a difference on the acqired image, try a different camera or a different framegrabber that you know is configured properly and works.
I hope this helps!
Regards,
Yusuf C.
Applications Engineering
National Instruments