Usually when there is a large black section along the edge of an image, the image window just needs to be shifted a bit. If you go into MAX and click on the Channel's Properties, you'll see inputs for Window Size (Left, Top, Width, Height). You should be able to adjust these until the entire image is valid.
If you can't adjust the window to the correct position and resolution, but the acquision never times out, then the camera may actually be sending black pixels to the frame grabber.
Please keep me updated.
Kyle V
Applications Engineering
National Instruments
www.ni.com/ask