I tried to get through on the phone but I got cut off during one transfer so I decided to try using email.
My "Contact #" is 1327267
The "Service #" for this call is 433131
My problem is that the instrument sends the number 3.606e+3 to the computer but MEASURE stores the number 459 in an EXCEL cell.
I have attached the commands used in MEASURE to capture the data from the instrument so you can see what I am doing.
When the instrument receives the command D4 it returns a string such as 0000,111,3.672e+3,3756,0.0012. Measure then stores these values in the cells D6 through H6. What is stored for the previous string is 0000, 111, 4.663E+02, 0.0012. For some reason the number 3.672e+3 does not get stored corr
ectly. This is not the only place I have this problem. If you look at the attached closely you can see the same error with the "D6" command. I do not believe it is the format of the number because I get this format for the cells B2 through B202. I know the instrument is sending the number 3.672e+3 because when I test with HyperTerminal I get the a string of numbers that matches the display on the back of the instrument.
You can reply to me with email or you can call my direct line at (203) 578-3720. I work from 7:30AM to 5:00PM EST.
I look forward to hearing from you,
John Tulk
Voltarc Technologies
400 Captain Neville Drive
Waterbury, Connecticut 06705
(203) 575-3480
john.tulk@voltarc.com